Grievance Officer - Taichi Official
Available 24/7
Email
zixuan0675@gmail.com
24/7 Response
Phone
+91 7002438091
24/7 Available
Office
Taichi Official
Tarapur
Working Hours
24 x 7
Monday - Sunday
Submit Grievance
Frequently Asked Questions
How quickly will I get a response?
Our Grievance Officer is available 24/7 and typically responds within 2-4 hours. Urgent matters are addressed immediately.
What information should I provide?
Please provide your order ID (if applicable), a clear description of the issue, and any supporting evidence like photos for damaged products.
Can I call on weekends?
Yes! Our grievance support is available 24/7, including weekends and holidays. You can call anytime.
What happens after I submit a grievance?
Your grievance is immediately logged and assigned to our grievance officer. You'll receive an acknowledgment within minutes, followed by a detailed response within 24 hours.